Return & Exchange
We can return and exchange all items within 14 days of delivery as long as the item is in new condition, original packaging, tags attached and free of dog hair.
Please contact service@sparkpaws.com with your order # and our team will help you out.
Shipping
*We will process your order within 3 business days and provide step by step tracking for the package through email and SMS.
*Due to Covid-19 disruptions, there may be shipping delays in some regions.
By Country | Business Days | Standard Fees | Free Shipping Over |
Canada | 7 to 12 | $9.00 CAD | $60 CAD |
Australia & New Zealand | 4 to 8 | $10.00 AUD | $60 AUD |
United Kingdom | 5 to 10 | £5.50 GBP | £38 GBP |
Germany | 5 to 10 | €6.95 EUR | € 40 |
Rest of EU | 5 to 10 | €6.95 EUR | € 40 |
Other Regions | |||
JP, KR, SG, TW | 5 to 12 | $6.99 USD | $50 USD |
UAE & Qatar | 10 to 15 | $6.99 USD | $50 USD |
Cleaning the Bed Cover
The covers of the dog bed is washable, simply unzip the linings to remove the memory foam base from the cover. Machine wash cold on gentle and hang to dry.
The covers of the dog bed is washable, simply unzip the linings to remove the memory foam base from the cover. Machine wash cold on gentle and hang to dry.
Cleaning the Memory Foam
The memory foam is not machine wash friendly. Remove stains form the memory foam with a damp cloth and dish washing soap, clean in circular motion, natural air dry. To freshen up the smell, put baking powder on the foam, let it sit for 20 min and then use a vacuum cleaner to take out the baking soda. This will also remove any pet hair.
The memory foam is not machine wash friendly. Remove stains form the memory foam with a damp cloth and dish washing soap, clean in circular motion, natural air dry. To freshen up the smell, put baking powder on the foam, let it sit for 20 min and then use a vacuum cleaner to take out the baking soda. This will also remove any pet hair.